The MSP Contract: Key Elements of a Successful Outsourcing Contract - 16 de abril de 2026 - TecnoWebinars.com

A strong Managed Service Provider (MSP) contract is the foundation of any effective outsourcing relationship, yet many organizations overlook essential components that ensure accountability and mutual success. In this webcast, Jeff Rumburg, Managing Partner of MetricNet, will examine the core elements that make outsourcing contracts resilient and effective, such as well-defined service level agreements (SLAs), performance incentives, governance structures, and exit strategies. Leveraging insights from decades of experience, Jeff will share how these elements can mitigate risks, align incentives, and promote continuous improvement. Attendees will learn practical considerations for drafting and negotiating contracts that protect interests while encouraging a win-win vendor relationship.