Webinar • IT Management: Gestión de Servicio IT

The Future of IT Service ManagementAgéndalo en tu calendario habitual ¡en tu horario!

Martes, 16 de julio de 2019, de 06.00 a 07.00 hs Horario de Virginia (US)
Webinar en inglés

Our industry is experiencing massive change in the shape of the 4th Industrial Revolution. With it come the challenges of new business and engagement models, the exploitation of technology for competitive gain and the ongoing pressure of speed to market. The question is, are service management practices sufficient to support digital enabled businesses? In this session,Simon and Michelle will explore the role of some of the latest best and enabling practices particularly ITIL 4, DevOps, Agile, SIAM and VeriSM. They will consider the future of service management, and the promises made by the emerging practices within our industry and consider their ability to support this digitised and frenetic environment.

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