Webinar • IT Management: Gestión de Servicio IT

How to Automate Your IT Organization: Digitize End-to-End IT Delivery ProcessesAgéndalo en tu calendario habitual ¡en tu horario!

Miércoles, 14 de noviembre de 2018, de 11.00 a 12.00 hs Horario de Virginia (US)
Webinar en inglés

Your business is becoming more digital, but how digital are your own IT delivery processes? One of the most significant upcoming trends is the radical automation of IT management activities across the entire IT value chain. Learn how to create a smart, streamlined and automated IT organization ready to manage the new multi-vendor ecosystem. This presentation provides a complete service automation blueprint (based upon the IT4IT standard from The Open Group) to transform to an agile and automation IT delivery organization. This presentation covers all automation capabilities and opportunities to streamline DevOps and Service Management activities such as automated build, test, deploy and monitoring, as well as: self-service and self-help, discovery, AIOps, SecOps, automated event response, data science and analytics. Topics discussed: - How to design a fully automated IT function? - What IT management capabilities can be automated? - What is the art of the possible with current automation tools? - How do I create a target blueprint for automation framework? - What are new trends in IT automation? And how can these new automation options be integrated into your current service management approach such as AI/Machine Learning, ChatBot or virtual agents.

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