Webinar • Infraestructura IT: Arquitectura

[Ep.2]: Top 5 'Must-Haves' for Your Next-Generation Contact CenterAgéndalo en tu calendario habitual ¡en tu horario!

Jueves, 29 de agosto de 2019, de 11.00 a 12.00 hs Horario de Virginia (US)
Webinar en inglés

Intelligent Customer Experience Series [Ep.2]: Top 5 'Must-Haves' for Your Next-Generation Contact Center Contact centers are changing--drastically and swiftly. If you're not keeping pace--or exceeding it--you'll be at a competitive disadvantage. Learn what successful companies are doing with areas such as agent experience, interaction channels, and emerging technologies. Based on Nemertes' brand new, detailed, Customer Experience research study with 518 organizations, this webinar will explain the five crucial items that must be on your priority list to ensure your contact center is positioned to deliver successful customer experiences.

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