Webinar • IT Management: Gestión de Servicio IT

[Panel] Measuring IT Service Management: Balancing the ScorecardAgéndalo en tu calendario habitual ¡en tu horario!

Martes, 9 de abril de 2019, de 11.00 a 12.00 hs Horario de Virginia (US)
Webinar en inglés

Getting a balanced view of the performance of your service management strategy isn’t as straightforward as it sounds. Breaking through silos to bring together various departments’ process measurements together is a challenge - but the rewards are worth it. Join this panel discussion and hear from global ITSM experts how they define critical metrics, remove barriers and analyse their services across the board to make sure their ITSM strategy is as effective, efficient and profitable as possible.

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