As the world of connected devices continues to grow, organizations must be aware of and have the capability of managing all devices that are on their networks. Now more than ever this includes devices that aren’t owned or operated by IT. Operational Technology (OT) present on your network can contain serious vulnerabilities and increase the risk to your organization. ITSM teams play a critical role in bridging the conversations between IT Operations, Information Security, Risk Management, and the business teams that own operational technologies that help to secure their organizations. The presentation today will focus on the issues facing Security and Risk Management teams and how ITSM teams can provide solutions. Jenny Geisler is a Senior Consultant and Security Capability Leader with Aeritae Consulting Group, Ltd. She has her ITILv3 Master’s certification and has more than 20-years’ experience working on projects focused on governance, process, controls and compliance for many of the Minnesota-based Fortune 500 companies.
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