The average cost of a critical outage is over €115,000. Not only that, in today’s digital world consumers are intolerant to failures and IT outages and are quick to make their voices heard if unsatisfied. To avoid customer churn, improving the customer experience of your digital services is becoming one of the biggest priorities.
The layers of business and IT monitoring tools has just created silos of data. Most painfully felt during an IT outage with the hours and days spent by IT teams troubleshooting and restoring service. Not even mentioning the problems that are never detected.
With IT becoming more complex and dynamic, the problem is set to become worse and more challenging.
Machine-data holds the answers. Unlock its value with Splunk.
In this short webinar, we will demonstrate how machine-data is the answer to the business and IT working together to improve your IT and business services. We will show how Splunk ITSI provides a way to map your business to your IT applications and infrastructure. To reduce outages through advanced analytics and machine-learning; to accelerate the time to investigate when problems occur; to improve customer experience and finally to provide realtime visibility into the activity of your business.
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